Divsoft

AI Agent Development

We design AI agents that can support customers, sales, reporting and operations by using your company data, business rules and existing tools.

40+AI Projects
80%Process Acceleration
24/7Uninterrupted Operation

For modern businesses, AI agents are no longer a luxury — they're a competitive advantage. Transform customer experience, accelerate operations and reduce costs with AI systems that work 24/7, learn and grow.

70%
Customer service cost reduction
3min
Average response time
24/7
Uninterrupted customer support

of Using AI Agents6 Major Benefits

24/7 Uninterrupted Service

Give your customers instant responses at all times, regardless of holidays or working hours.

Continuously Learning System

AI that learns from every interaction gets better over time and minimises errors.

Multi-channel Support

Web, WhatsApp, email, Slack — manage all channels with a single agent.

CRM & System Integration

Works seamlessly with your existing CRM, ERP and ticketing systems, automatic data sync.

Scalable Capacity

With a single agent, you can respond simultaneously to 10 or 10,000 customers.

Detailed Analytics

Every conversation is analysed, customer intents are reported and insights are delivered.

How Is Your AI Agent Developed?

01

Discovery & Analysis

We analyse your business processes, customer journey and integration needs.

02

Agent Architecture Design

We design model selection, toolset, memory structure and decision tree.

03

Development & Training

We code the agent, fine-tune it with your company data and test it.

04

Integration & Go-live

We integrate with your systems, conduct beta testing and take it live.

05

Monitoring & Optimisation

We continuously monitor after go-live and optimise performance.

GPT-4 / GPT-4oClaude 3.5LangChainLlamaIndexVector DBOpenAI APIAnthropic APIPythonNode.jsFastAPIPostgreSQLRedisPineconeWeaviateDockerAWS / GCP
E-commerce & Retail
Healthcare & Clinics
SaaS Companies
Fintech & Insurance
Real Estate
Legal & Consulting

In Which Scenarios Is It Used?

Customer Support Agent

FAQ answering, ticket creation, prioritising issues and directing to solutions.

Sales Assistant

Lead qualification, price calculation, quote creation and sales pipeline management.

HR Agent

CV analysis, pre-screening, interview scheduling and employee onboarding automation.

Data Analysis Agent

Natural language data querying, report generation and anomaly detection.

Health Advisory Agent

Symptom assessment, appointment management and patient routing.

Accounting & Finance Agent

Invoice analysis, expense categorisation and financial reporting automation.

Frequently Asked Questions

The need is often a working system, not a single service

A business problem may look like “we need a website”, but behind it there is often lead capture, follow-up, quoting, reporting or timely customer communication. We combine services around that real workflow.

01

We find the bottleneck

Where does the customer wait, where does the team do manual work, where does data break and where do decisions slow down?

02

We define the service mix

We decide which services are actually needed: AI agents, CRM, custom software, automation, SEO or lead generation.

03

We deliver an operable setup

The output is not only screens, but roles, permissions, data flows, metrics and documentation.

Service combination modelDivsoft

Web software captures leads, WhatsApp automation responds, CRM tracks, dashboards measure, and SEO/campaigns create new demand.

AIAgent & automation
CRMSales tracking
BIReporting
01

Goal and scope

02

Technical architecture

03

Integration list

04

Success metric

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Free 30-minute discovery call
Technical assessment specific to your project
ROI estimate and timeline
AI Agent Development | Divsoft