B2B E-Commerce & CRM

Endüstri Tedarik

Industrial Supply · B2B / B2C E-Commerce

What was the challenge?

Endüstri Tedarik sells technical products such as submersible pumps, valves, electrical/automation equipment, safety gear and spare parts. Prices often depend on quantity, company and technical selection, and some products cannot simply be added to a cart. With quote requests scattered across email and phone, it was hard to see which company was quoted what and which deals were won.

What did Divsoft build?

Instead of an off-the-shelf store, we built a custom B2B/B2C e-commerce platform with two separate purchase paths: a standard cart with online payment and a “Request a Quote” flow. Customers add products to a quote list and submit them with technical details. In the admin panel’s quote and CRM module every request moves through New, In Review, Quoted, Won or Lost stages. Sales prepares the quote line by line with price, discount, VAT and currency; the system generates a PDF quote and emails it to the customer. Customer and company records, role-based permissions and audit logs are managed in the same panel.

Delivered modules

  • B2B / B2C Product Catalog
  • Category-Specific Technical Attribute Templates
  • Cart and Online Payment
  • Request a Quote & Quote List
  • Quote / CRM Panel (stage tracking)
  • PDF Quote and Email Delivery
  • Customer and Company Management
  • TRY / EUR / USD Pricing and Rate Updates
  • Stock, Price and Campaign Management
  • Role-Based Permissions and Audit Log

Technologies used

Next.jsTypeScriptMongoDBPayTRPDF QuotesNodemailerGoogle Merchant

Quote-only products and cart products are managed on one platform without mixing the two flows. Every quote request is tracked as a company-linked record through its stages, and preparing, generating and sending the PDF quote happens in a single panel.

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Endüstri Tedarik Case Study | B2B E-Commerce & CRM | Divsoft