Patient Acquisition and Follow-Up for Dental Clinics

We build a system that greets prospective patients from ads, your website and WhatsApp quickly, informs them in their own language, moves them to an appointment and follows up after treatment, using our experience with dental tourism clinics in Antalya.

  • Automatic records of prospects from WhatsApp and forms
  • Multilingual first replies and AI-assisted information
  • Appointments, pre-assessment and post-treatment follow-up

Let’s review your process

Tell us briefly what you do today. We will point out what can be automated and how — free of charge.

Enter at least a phone number or an email.

How can we help?

Your details are only used to get back to you. We reply within 24 hours.

Brands we have worked with
Acentem Takipİzy DentisteCodia DiamondEndüstri TedarikPlusCloudsDünyanın RenkleriApex Dental TurkeyMevlana Petrol

Are prospective patients slipping away?

Ad inquiries are answered late and patients go elsewhere

Language and time-zone gaps slow down communication with international patients

Follow-up on requested photos or X-rays is forgotten

You can’t measure which ad brings patients

Coordinators answer the same questions all day

Post-treatment check-ins and satisfaction follow-ups don’t happen

An uninterrupted patient journey from first message to aftercare

We design the website, WhatsApp, AI assistant and patient CRM as one flow.

01

Lead capture

Treatment-focused landing pages and forms record each prospect with its source.

02

WhatsApp and AI assistant

Flows that answer common treatment, process and accommodation questions in the patient’s language and hand over to a coordinator.

03

Patient CRM

Pre-assessment, quote, appointment and travel details on one patient card.

04

Reminders and follow-up

Automated appointment reminders, missing document requests and aftercare messages.

Benefits for your clinic

Faster first contact

Prospects get an immediate reply regardless of time zone.

Organized coordination

Coordinators see which patient is at which stage.

Measurable ads

Source data shows which campaign brings patients.

Better patient experience

Patients are informed before and after treatment.

Automation scenarios for dental clinics

Pre-assessment intake

Collect photos/X-rays and complaints via WhatsApp.

Multilingual FAQ assistant

Answers about implants, crowns, smile design and the process.

Quote and package follow-up

Track sent treatment plans and send reminders.

Appointment and transfer

Share appointment, flight, transfer and accommodation details.

Aftercare

Check-up reminders and satisfaction/review requests.

Source reporting

Prospect reports by country, campaign and treatment.

What the clinic system includes

  • Multilingual website and treatment pages
  • WhatsApp Business API integration
  • AI-assisted first reply and coordinator handoff
  • Prospect CRM and stage tracking
  • Role-based panel (admin, sales/coordinator, editor)
  • Appointment and reminder flows
  • Campaign and source tracking
  • Data handling rules aligned with KVKK/GDPR

Technologies we use

Next.jsNode.jsMongoDBWhatsApp Business APIOpenAI APIClaude APIn8nSchema Markup

How we implement it

  1. 01

    Patient journey analysis

    We map your current flow from first message to aftercare.

  2. 02

    Channel and language plan

    We define countries, languages and channels.

  3. 03

    Setup

    We set up the website, WhatsApp, AI assistant and CRM.

  4. 04

    Coordinator training

    We train your team to use the system.

  5. 05

    Measure and improve

    We refine flows based on response time and conversion.

Frequently asked questions

Does the AI assistant give medical advice?

No. The assistant only works with general information approved by your clinic (treatment process, accommodation, appointment steps). Questions needing medical assessment go to a dentist or coordinator.

Which languages does it support?

We build first-reply and information flows in languages common in dental tourism such as English, German, French, Russian and Arabic.

Is patient data safe?

Health data is sensitive. We minimize what is collected, restrict access by role and agree storage rules in line with KVKK/GDPR.

Let’s review your clinic’s patient journey

In the free analysis we find where prospects drop off and which steps can be automated.

Enter at least a phone number or an email.

How can we help?
Which systems do you use today? (optional)

Your details are only used to get back to you. We reply within 24 hours.

Dental Clinic CRM, WhatsApp and Patient Tracking | Divsoft